CompliancePoint Consultants Earn Certified Auditor Status From American Teleservices Association Self-Regulatory Organization
DULUTH, GA – January 7, 2009 — CompliancePoint, a PossibleNOW company and leader in consumer regulatory consulting
services, announces that Ken Sponsler and Matt Cagle have earned the certified auditor designation from Self-Regulatory
Organization (SRO) of the American Teleservices Association (ATA).
The ATA Self-Regulatory Organization (ATA SRO), formally launched earlier this year, has developed and adopted a set of
telemarketing industry standards which address consumers’ needs. By proactively setting ethical and professional
guidelines within the teleservices industry, the ATA SRO hopes to minimize the need for government intervention and
Certified auditors assist companies with either the preparation for the ATA SRO audit or perform the audit on behalf
of the ATA. Only ATA SRO certified auditors are qualified to administer an audit for companies seeking the ATA SRO
The ATA SRO Auditor Certification training and testing program is conducted by the Taylor Institute for Direct Marketing
at The University of Akron. The program includes an intensive three day training course which covers an in-depth review
of the ATA SRO standards, the audit process, and the accreditation process for contact centers.
"We are pleased that CompliancePoint is working to build the strength of our industry's self-regulatory organization,"
comments ATA CEO Tim Searcy. "By successfully completing the auditor training course and exam, Sponsler and Cagle have
an extensive understanding of the applicability of the ATA SRO standards to contact center business practices. They have
the ability to measure whether or not a company's marketing compliance operation meets the ATA SRO standards."
"The training provided by the ATA SRO prepares us to audit a company's performance and adherence to the ATA SRO standard,
regardless of industry," remarks Sponsler, Vice President and General Manager of CompliancePoint. "Companies who choose
to participate in the ATA SRO accreditation process are assured of working with auditors who have been thoroughly trained
and certified on standardized auditing methodologies. This training, coupled with CompliancePoint’s extensive experience
in consumer regulatory legislation, lets us effectively apply the ATA SRO standards to a company’s telemarketing practices."
Sponsler and Cagle, a compliance consultant for CompliancePoint, also hold the prestigious Certified Information Privacy
Professional designation awarded by the International Association of Privacy Professionals.
For more information about the ATA SRO initiative, visit www.ataconnect.org
or call (317) 816-9336. For more information about CompliancePoint’s consulting and audit services, please contact
firstname.lastname@example.org or call (770) 255-1020.
CompliancePoint, a PossibleNOW company, is headquartered in Duluth, GA. CompliancePoint leverages technology expertise with
years of experience managing consumer regulatory compliance issues. Consulting services include compliance audits, written
guidelines development, third party/vendor certifications, ongoing monitoring and enforcement programs, and training program
design and delivery. For more information, visit www.compliancepoint.com or call (770) 255-1020.