Privacy Statement

This Privacy Policy and the Terms of Use for the Site detail our policies with respect to the handling of personal information submitted by you or otherwise collected by PossibleNOW via the Site.

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Our Privacy Policy

Privacy Policy
  • Effective date of the policy

    Last Modified: September 7, 2023

  • Our Privacy Policy

    At PossibleNOW, we know you care about your personal privacy and about the terms and conditions that govern your use of this website (this “Site”) and our use of any personal information that you or a third party provide to us. This Privacy Policy and the Terms of Use for the Site detail our policies with respect to the handling of personal information submitted by you or otherwise collected by PossibleNOW via the Site. PossibleNOW will use and disclose your personal information only in accordance with the terms in this Privacy Policy and the Terms of Use. This Privacy Policy applies to PossibleNOW, Inc. and its subsidiaries, CompliancePoint, Inc., PossibleNOW Data Services, Inc., and PossibleNOW Services, Inc. (the “Subsidiaries”), and to the following domains (the "PossibleNOW Sites"):

    All references to the Site in this Privacy Policy shall include the PossibleNOW Sites. This Privacy Policy does not apply to data provided to us by our customers under services agreements or vendors under data sourcing agreements. The policies governing the use of such data are covered within the specific agreements related to such data and services. PossibleNOW’s subsidiary, PN Data Services, Inc., (“PNDS”) makes certain data licensed from third parties available to its customers for use by such customers consistent with the terms of the license under which such third-party data is provided to PNDS.  That third-party data may contain personal information about you.  To the extent that such data includes any of your personal information, that information is made available to certain PNDS customers (e.g. third party digital marketers, advertising partners, third parties operating in the ad tech sector, etc.) to enable such customers to market products and services to you via online and offline marketing activities based on your interests.  When third parties are given access to such personal information, PNDS takes appropriate measures to make sure that any such personal information is processed only to the extent that such processing is consistent with this Privacy Policy and in accordance with applicable law and the license under which such data was acquired by PNDS. If you would like to exercise your right under applicable law to opt-out of the sale of your personal data, you can make a request here.

  • General Legal Notice and Disclaimer

    We provide access to the publicly available information contained on this Site to our customers and non-customers alike. References herein to any legal summary, product, process, or service do not constitute or imply endorsement or recommendation by PossibleNOW. While we make every effort to present accurate and reliable information on this Site, PossibleNOW does not approve or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such information. Your use of such information is voluntary and your reliance on it should only be undertaken after an independent review of its applicability, accuracy, completeness, efficacy, and timeliness with regard to your specific needs. PossibleNOW (including its employees and agents) is not responsible for, and expressly disclaims all liability for damages of any kind arising out of use, reference to or reliance on the information available through this Site. PossibleNOW makes no approvals, recommendations, endorsements, guarantees or warranties, including, but not limited to, any express or implied warranties of merchantability or fitness for any particular use or purpose of products or services named on this Site. This Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of each site that collects information from you. PossibleNOW's Privacy Policy does not apply to information collected by sites other than the PossibleNOW Sites. You will know when you are leaving PossibleNOW Sites as a new browser window will open.

  • Personal Information

    Personal information is data that can be used to identify a single person and information about that specific person

    You may be asked to provide certain personal information when you interact with PossibleNOW or our Subsidiaries. We collect personal information on the Site when users fill out information request forms, send us an email, or contact us by telephone. PossibleNOW may store the inquiries and the contents of such inquiries including any personal information the user may have provided. Any personal information submitted by you via an inquiry is collected only with your knowledge and consent

    When you download content from our Site, contact us, or participate in an online survey, we may collect personal information such as your name, company, mailing address, country, phone number, email address, and communication preferences.

  • Use of Personal Information

    We use the information that we collect to:

      • Keep you informed about product announcements, software updates, upcoming events, regulatory changes, and marketing content.
      • Help us provide you with appropriate content and advertising.
      • Send important notices such as communications about certain services and changes to our terms, and policies.
      • Audit, analyze, and conduct research relative to our products, services, and customer communications.
      • Provide visitors to our Site information relevant to their needs and to provide ease of access to information.

    We may combine the information you provide with other information to improve the content and advertising that we present to you. You are not required to provide the personal information that we request, however, choosing to not provide it may prevent us from providing you with the requested content or information.

  • Access to Personal Information and Choice

    It’s our policy to allow you to have choices with respect to our use of your personal information and to allow you to access, correct, or delete your personal information in our records.

    With respect to choice, you may opt out or update your topic preferences at any time by clicking on the “Manage Preferences” link in the footer of our commercial emails. You may also reply to the e-mails and type the words "REMOVE ME" in the subject line before sending. Your e-mail address will be removed from further e-mailings of marketing materials.

    You may send access, correction, or deletion requests by emailing us at privacy@possiblenow.com. We will honor your request to delete your data unless PossibleNOW is required to retain it by law or has other legitimate business needs to retain it.

  • Information Sharing

    Except as noted above, PossibleNOW does not sell your personal information to third parties. We may provide your information to third parties or service providers solely to process information on our behalf or provide a service to us, such as fulfilling a direct mail piece or email to our customers; however, PossibleNOW requires that these third parties comply with PossibleNOW's privacy policies when processing this information. We may be required to share personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

    Retention of Personal Information
    We will retain your personal information only: 1) for the period necessary to fulfill marketing or service-related communications, 2) until your contact information is no longer valid, or 3) until you request to have your information deleted (unless we have a legitimate business reason or are required by law to retain it).

  • Use of Cookies and Web Beacons and Site Tracking

    A "web beacon" or “clear GIF” is a transparent pixel image used in collecting information about website usage, email response and tracking. Web beacons are used to enhance functionality on the Site (e.g. user ID and password prompts) and aggregate traffic data (e.g. what pages are most popular).

    A "cookie" is a small text file that a website can place on your computer's hard drive in order, for example, to collect information about your activities on the Site or to make it possible for you to download educational content without having to reenter your contact information. The cookie transmits this information back to the Site's computer which is typically the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a "cookie" on your computer.

    PossibleNOW uses third party applications including, but not limited to, Google Analytics and HubSpot, , which may use web beacons or clear GIFs to track visitors on any of our Sites. We automatically collect and store; the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our Sites; and the Internet address of the website from which you linked directly to our Sites.

    We use this information as anonymous aggregate data to determine the number of visitors to different sections of our Sites, to ensure the Sites are working properly, and to help us make the Sites more useful.

    If a Site visitor provides us with contact information through a form submittal, we know the identity of the Site visitor and can track and record information about which pages on our Site the Site visitor views, which helps us provide more relevant information based on their apparent interests.

  • Protecting Your Personal Information

    To protect the privacy and security of customer-owned data and personally identifiable information you transmit through use of this Site, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

  • Personal Information from Children

    Because of the nature of our business, our services are not provided to children. We will not ask children, specifically, children under 13) to provide personal information if we have knowledge of their minority status.

  • Contacting Us or Registering a Complaint

    Should you wish to register a complaint with PossibleNOW regarding our handling of your personal information or this Privacy Policy please contact us by e-mail at privacy@possiblenow.com or by contacting customer service by telephone at. (1-800-585-4888). You may mail us at the following address:

    ATTN: Compliance Officer
    4400 River Green Parkway
    Suite 100
    Duluth, GA 30096

  • Governing Law

    User agrees that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the state of Georgia.

  • Privacy Policy Updates

    We reserve the right to amend the Privacy Policy at any time and for any reason, without notice to you, other than the posting of the amended Privacy Policy. Users should check this Site to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern them.

  • European Union (EU) and Swiss data subjects:

    As an entity operating in global markets PossibleNOW and its Subsidiaries will receive personal data from EU or Swiss individuals. PossibleNOW has developed policies and practices to comply with the requirements of the European Union General Data Protection Regulation (GDPR) and the desires of EU and Swiss individuals to have choice and control over how their personal information is used. With respect to EU and Swiss individuals, we will attempt to identify EU and Swiss visitors to our Sites, and, if so identified, subject any personal information that you give us to the requirements of the GDPR.

  • By policy, we will only collect personal information if we have your consent or a legitimate interest to do so.
  • PossibleNOW will only send sales and marketing information to EU and Swiss data subjects if they have provided express consent to do so on a web form or through an email requesting such information, verbally over the phone, or face-to-face at a tradeshow.
  • If we can identify your visit to our Site as coming from the EU or Switzerland, we will notify you of our cookie policy and provide you with the opportunity to consent to or opt-out of having cookies placed on your device.
  • We recognize your right to access, correct, or obtain a copy of any personal information that we have collected on you, and to request that we delete such information. You may use the contact information listed above to make such a request, or to make a complaint with respect to our possession or handling of your information. We will comply with any request to delete personal information unless we have a legal obligation or right to retain such information.
  • • EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework
  • PossibleNOW complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. PossibleNOW has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. PossibleNOW has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
  • PossibleNOW is committed to fully complying with the EU-U.S. DPF and the Swiss-U.S. DPF Principles:
    • We have described above the types of personal data we might collect from EU and Swiss individuals, the purposes for which we collect the data, the third parties with which we share such data and our purposes for doing so. We also ensure that any third party with which we share your data is also certified under EU-U.S. DPF and the Swiss-U.S. DPF. We acknowledge our liability with respect to our onward transfers of your personal data to third parties.
    • As noted above in the GDPR section, for EU and Swiss individuals, we honor your “right of choice” with respect to your data by offering a number of opt-in and opt-out mechanisms. We honor your right to access, correct, or obtain a copy of any personal information that we have collected on you, and to request that we delete such information.
    • In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, PossibleNOW commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF should first contact PossibleNOW at: privacy@possiblenow.com or also mail us at the address listed above.
    • In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, PossibleNOW commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to the International Centre for Dispute Resolution/American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment (within 45 days) of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit www.icdr.org/dpf for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.
    • Please be aware that we may be required to disclose personal data that we have collected in response to lawful requests by public authorities, including to meet national security and law enforcement requirements.
  • California Residents
    If you are a California resident, please see additional information specific to your rights here.

IIf you have questions about your privacy or our Privacy Policy, please contact us at:  privacy@possiblenow.com. If you are not satisfied with our response to your questions, you also have the right to make a complaint to your supervisory authority.


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